Support Board
Date/Time: Sat, 10 Jan 2026 03:05:41 +0000
5000 historical data downloads limit
View Count: 32
| [2026-01-09 05:05:33] |
| ShaiVardika - Posts: 23 |
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Hey i have many chartbooks opened each chartbook had a weekly, daily and 3 intraday charts i reach 5000 historical data downloads limit first week of the month what can i do to redeuce the downloads? reducing numbers of days to load will help? |
| [2026-01-09 16:10:21] |
| John - SC Support - Posts: 43903 |
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First, if you want to increase the number of downlaods so you can get the historical data, then you can do this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=302787#AdditionalHistoricalDownloads As to how to reduce the number of downloads, changing the number of days to load will not make any difference. The downloads are when the system actually makes a request to get any missing data. The best way to reduce this is to keep Sierra Chart running. If you continuously shut it down, or let the computer go to sleep or hibernate mode, then when you connect, it is making another request for the missing historical data. And, of course, you can reduce the number of historical data charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-09 16:14:12] |
| Sierra_Chart Engineering - Posts: 22277 |
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It will not matter to reduce the number of days loaded in a chart. It does not make sense that you would be reaching that number historical daily data downloads so soon. It is hard to know specifically what is happening in your case. You can see the downloads occurring in the Message Log: Message Log Here is more information: Sierra Chart Historical Data Service: Daily Data Download Limit You can purchase more here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AdditionalHistoricalDownloads Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-09 16:15:41
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