Support Board
Date/Time: Tue, 30 Dec 2025 02:13:25 +0000
Don't see EdgeClear in Teton CME Order Routing
View Count: 42
| [2025-12-29 15:44:44] |
| User558370 - Posts: 10 |
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I am trying to connect Sierra Chart to my EdgeClear account for live trading. Sierra Chart Teton Futures Order Routing: Setup Instructions I am using these instructions and once I change it from CQG (existing default) to Teton CME Order Routing , I don't see Edgeclear in the drop down menu. Should I contact Edgeclear first and ask them to add Teton Order Routing Service for it to appear in the drop down menu? Thank you. |
| [2025-12-29 15:51:10] |
| Sierra_Chart Engineering - Posts: 22061 |
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You need to ask Edge Clear, what Clearing Firm, your account is with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-29 15:51:17
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| [2025-12-29 18:17:01] |
| User558370 - Posts: 10 |
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EdgeClear responded to select Cunningham as the clearing firm but I am unable to connect to data once I do. Attached the error message. |
 teton cme error.jpg / V - Attached On 2025-12-29 18:16:13 UTC - Size: 54.9 KB - 8 views Attachment Deleted. teton cme error.jpg / V - Attached On 2025-12-29 18:16:49 UTC - Size: 54.9 KB - 6 views |
| [2025-12-29 18:20:57] |
| John - SC Support - Posts: 43638 |
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The error you are getting is stating that your setup for the Teton Order Routing has not been completed. Please check with Edge Clear and see if your account is properly setup. If not, then make sure they inform you when it is complete. If they state everything is setup properly, then have them check to ensure that your Account Name was entered properly. Your Sierra Chart Account Name is what is used to tie your accounts together. If you continue to have an issue after this, then please let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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