Support Board
Date/Time: Fri, 26 Dec 2025 19:37:01 +0000
F.US.CLEG26 Intraday chart not loading
View Count: 19
| [2025-12-26 15:48:26] |
| User845431 - Posts: 2 |
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Hi, I am having issues downloading Intraday chart for F.US.CLEG26. The logs I see as below: 2025-12-26 10:41:21.476 | CQG WebAPI | Using primary service for historical data for F.US.CLEG26 2025-12-26 10:41:21.476 | No historical data client is currently set to download historical Intraday data for F.US.CLEG26. 2025-12-26 10:41:21.476 | Real-time Intraday chart data file updates started for F.US.CLEG26 2025-12-26 10:41:21.476 | Intraday chart data file opened for F.US.CLEG26 2025-12-26 10:41:21.476 | Reloading all charts with filename: F.US.CLEG26.scid 2025-12-26 10:41:21.491 | F.US.CLEG26 1 Min #9 | Reloading chart. 2025-12-26 10:41:21.494 | F.US.CLEG26 1 Min #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.CLEG26.scid 2025-12-26 10:41:21.494 | F.US.CLEG26 1 Min #9 | Chart data loading complete. 2025-12-26 10:41:21.534 | F.US.CLEG26 1 Min #10 | Reloading chart. 2025-12-26 10:41:21.536 | F.US.CLEG26 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.CLEG26.scid 2025-12-26 10:41:21.537 | F.US.CLEG26 1 Min #10 | Chart data loading complete. 2025-12-26 10:41:21.649 | F.US.CLEG26 1 Min #11 | Reloading chart. 2025-12-26 10:41:21.652 | F.US.CLEG26 1 Min #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.CLEG26.scid 2025-12-26 10:41:21.653 | F.US.CLEG26 1 Min #11 | Chart data loading complete. I have seen past threads and this perhaps is closest one CQG Data Issue I am using CQG API as trading service and see the support has been closed. I went through the link in that thread Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* and believe I have done all that. Can you please help? Please let me know if more info is needed |
| [2025-12-26 15:54:59] |
| User845431 - Posts: 2 |
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Just to mention, I am getting the the chart when I set Historical chart but not the intraday chart
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| [2025-12-26 16:40:17] |
| Sierra_Chart Engineering - Posts: 21992 |
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This symbol is Nymex crude oil and you do not have the Nymex exchange active. You need to activate that here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Do you need real-time data for this exchange or would delayed data be fine? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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