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Date/Time: Fri, 26 Dec 2025 21:38:32 +0000



Post From: F.US.CLEG26 Intraday chart not loading

[2025-12-26 15:48:26]
User845431 - Posts: 2
Hi,

I am having issues downloading Intraday chart for F.US.CLEG26. The logs I see as below:

2025-12-26 10:41:21.476 | CQG WebAPI | Using primary service for historical data for F.US.CLEG26
2025-12-26 10:41:21.476 | No historical data client is currently set to download historical Intraday data for F.US.CLEG26.
2025-12-26 10:41:21.476 | Real-time Intraday chart data file updates started for F.US.CLEG26
2025-12-26 10:41:21.476 | Intraday chart data file opened for F.US.CLEG26
2025-12-26 10:41:21.476 | Reloading all charts with filename: F.US.CLEG26.scid
2025-12-26 10:41:21.491 | F.US.CLEG26 1 Min #9 | Reloading chart.
2025-12-26 10:41:21.494 | F.US.CLEG26 1 Min #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.CLEG26.scid
2025-12-26 10:41:21.494 | F.US.CLEG26 1 Min #9 | Chart data loading complete.
2025-12-26 10:41:21.534 | F.US.CLEG26 1 Min #10 | Reloading chart.
2025-12-26 10:41:21.536 | F.US.CLEG26 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.CLEG26.scid
2025-12-26 10:41:21.537 | F.US.CLEG26 1 Min #10 | Chart data loading complete.
2025-12-26 10:41:21.649 | F.US.CLEG26 1 Min #11 | Reloading chart.
2025-12-26 10:41:21.652 | F.US.CLEG26 1 Min #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.CLEG26.scid
2025-12-26 10:41:21.653 | F.US.CLEG26 1 Min #11 | Chart data loading complete.


I have seen past threads and this perhaps is closest one CQG Data Issue I am using CQG API as trading service and see the support has been closed. I went through the link in that thread Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* and believe I have done all that.

Can you please help? Please let me know if more info is needed