Support Board
Date/Time: Sat, 07 Feb 2026 19:11:44 +0000
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| [2025-12-21 23:56:17] |
| User513986 - Posts: 1 |
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hey there, I paid about 200$ renewing my 81$ denali and 46$ CME. the market opened about 50min ago and I do not have any of the candles on NQ like a I normally would have. see pictures that tradingview is showing 1 hour worth of 5min candle meanwhile my sierra chart is not. |
1.png| [2025-12-22 01:28:07] |
| Sierra_Chart Engineering - Posts: 22711 |
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We want you to restart Sierra Chart. : Sierra Chart - Software Login Instructions: Forced Login After that, refer to help topic 3 if you still have a problem: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart And you are also running an older version. It is a good idea update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-22 18:26:48] |
| Sierra_Chart Engineering - Posts: 22711 |
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Regarding post #2, do you still have an issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-22 19:30:52] |
| Tony - Posts: 686 |
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Sorry guys, it was something wrong with my computer, I deleted #2 yesterday. All good Merry Christmas 🎄 |
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