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Date/Time: Thu, 28 Mar 2024 23:10:55 +0000



prices are not moving

View Count: 1003

[2014-10-17 13:05:32]
User39838 - Posts: 16
data seems to be frozen please advice
[2014-10-17 13:17:05]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-17 14:17:30]
User39838 - Posts: 16
I have sent a copy of the log by send for analysis

[2014-10-17 17:51:06]
Sierra Chart Engineering - Posts: 104368
Looking at the Message Log, none of the symbols you are using are current futures contract symbols.

For the CL market use the symbol: CL-201411-CME or CL-201412-CME


For the $TICK chart, the symbol has to be changed to TICK-NYSE. Refer to:
Sierra Chart Market Statistics

Here are instructions to change the symbol of a chart:
https://www.sierrachart.com/index.php?page=doc/doc_SwitchingSymbols.html




Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-17 17:51:36

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