Support Board
Date/Time: Sun, 30 Nov 2025 01:06:22 +0000
Issue with non-detached windows on Mac using Parallels
View Count: 19
| [2025-11-29 17:57:10] |
| User291438 - Posts: 3 |
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Hello SC team, I've been trying to find an answer to this issue without success. I've just recently installed SC on my M3 Macbook Air using the latest version of Parallels and the Zip file method that was suggested on a different thread. After loading up everything and transferring my settings and files from my original SC install on my Windows PC, my charts load up with a distinct "title bar" (not the typical title bar we know about) with a blue background. This extra title bar appears whether or not I have selected to show/hide my title bar. In addition, whenver I click inside a chart to move it, it moves the entire window instead, effectively making it impossible for me to scroll through my charts or even re-arrange them to my liking. Please note that this issue does not appear if my charts are "detached". It only happens to charts that are currently attached to the SC instance. I have already tried running both the ARM and non-ARM versions of the .exe, as well as running Parallels in Coherence/non-Coherence modes. I'm out of ideas of what else should I try. |
| [2025-11-29 20:41:53] |
| Sierra_Chart Engineering - Posts: 21594 |
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We think you are running version 2814 which is a test version supporting the new MDI functionality: Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off However, this should not happen: whenver I click inside a chart to move it, it moves the entire window instead,
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-29 20:42:32
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| [2025-11-30 00:36:39] |
| User291438 - Posts: 3 |
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Thank you! You are correct, that was the version I was running. I went back to 2813 and the issue has been resolved.
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