Support Board
Date/Time: Sun, 11 Jan 2026 15:06:28 +0000
when i either lose data or power off my comp the bars are not there during that time
View Count: 112
| [2025-11-25 01:45:57] |
| Cole Cash - Posts: 5 |
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so im seeing that i lose data when i power off my comp and when i turn it on it comes at that time here is a 10 min chart showing that Date Time Of Last Edit: 2025-11-25 02:46:33
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| [2025-11-25 15:02:52] |
| John - SC Support - Posts: 43903 |
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This is because you are getting your data from Rithmic, and they have a lack of historical data. The only solution is to get the data from our Denali Exchange Data Feed instead. If you are wanting data for the CME Group, then be aware of the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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