Support Board
Date/Time: Sat, 22 Nov 2025 02:07:29 +0000
Regarding Transaction Activity Logs
View Count: 18
| [2025-11-21 15:45:27] |
| User886314 - Posts: 24 |
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My version is the latest 2812, but recently when I try to view my trading activity log, it consistently fails to display my daily transactions. No matter how I select dates or clear the log, it still won't show them. Additionally, my account has been unable to connect to Sierra Chart lately. Is there an issue with your servers?
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| [2025-11-21 17:30:10] |
| Sierra_Chart Engineering - Posts: 21508 |
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Set the From Date on the Trade Activity Log settings window to an earlier date. Regarding the connection problem to Teton order routing, we want you to restart Sierra Chart: Sierra Chart - Software Login Instructions: Forced Login This may be related to a password change. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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