Support Board
Date/Time: Thu, 20 Nov 2025 17:46:02 +0000
AMP/Denali Recent Bid/Ask not showing
View Count: 65
| [2025-11-20 15:04:11] |
| User538522 - Posts: 11 |
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Good morning - Ive been dealing with this for about a week to no avail. I use AMP & Denali but no matter what settings i change, the DOM recent bid/ask just disappears within a second. I've made sure to turn off recent bid ask reset. I have full market depth etc, verified with other traders who dont have this issue. @here I've followed this. Global Trade Settings Windows: Reset Recent Bid/Ask Volume on Bid/Ask Change (Global Settings >> Chart DOM Settings >> Other >> Other Settings) |
| [2025-11-20 15:13:46] |
| User538522 - Posts: 11 |
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Settings attached.
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 DOM settings.png / V - Attached On 2025-11-20 15:13:36 UTC - Size: 89.45 KB - 9 views Attachment Deleted. |
| [2025-11-20 16:24:20] |
| John - SC Support - Posts: 43081 |
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Are you saying that you have no data at all in the Recent Bid/Ask columns? Or is it the Best Bid/Ask that are disappearing? If so, then this would be normal, as the Recent Bid/Ask reset at the new price as it moves. Refer to the following: Global Trade Settings Windows: Recent Bid Volume - Left/Center/Right Aligned For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-20 16:49:03] |
| User538522 - Posts: 11 |
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It shows up for 1-2 seconds, then as price moves away, it's deleted. My group's all just stays there until it's refreshed. I believe as shown per the previous screenshot, the reset is turned off based off what you sent. I copied a chartbook, so I know the columns are setup correctly and it works for my friends, just not on mine.
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| DOM Example.png / V - Attached On 2025-11-20 16:47:21 UTC - Size: 30.19 KB - 6 views |
| [2025-11-20 16:53:32] |
| User538522 - Posts: 11 |
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I meant by refreshed, there's stays there until they reset their dom, im looking for that. Turning off the reset doesnt fix it.
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