Support Board
Date/Time: Fri, 02 Jan 2026 23:03:08 +0000
Customer
View Count: 86
| [2025-11-15 11:30:28] |
| User4368 - Posts: 8 |
|
Can I use service package 5 and NASDAQ TOTAL VIEW US EQUITY to get real and market data. It gives me an error saying EXHANGE DATA NOT AVAILABLE. Please help. Thanks. |
| [2025-11-18 16:56:10] |
| John - SC Support - Posts: 43719 |
|
In order to connect to data and trading services, including our own Denali Exchange Data Feed, you need to be on one of the "Integrated" packages. Refer to the following: Description of Service Packages and Pricing: Integrated Packages To change your package follow these instructions: Sierra Chart Purchase and License Information: Changing Package You can then setup the data you want. For the U.S. Equities, follow these instructions: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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