Support Board
Date/Time: Mon, 03 Nov 2025 09:41:22 +0000
Data not live
View Count: 47
| [2025-10-28 13:24:20] |
| Sasikanth Peri - Posts: 9 |
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Hi, I have connected my live ironbeam account to sierra charts and I have paid the denali exchange for sierra as well, however, my data is still 10 minutes delayed could you please help me out
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| [2025-10-28 15:34:29] |
| John - SC Support - Posts: 42699 |
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You do not have any exchanges active in order to get the data. You can activate the CME Group exchange(s) for which you want real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-28 16:11:37] |
| SC Support - Posts: 2023 |
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*You might wait to activate real-time data until the 1st of November, so you are not paying a full exchange fee for just 4 days of Real-time Data. You can activate the CME Group Non-Professional Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Then please re-connect to the Data Feed: File Menu: Connect to Data Feed (File) |
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