Support Board
Date/Time: Mon, 03 Nov 2025 04:18:13 +0000
date bug 10-20?
View Count: 137
| [2025-10-10 14:15:12] |
| User860690 - Posts: 2 |
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hi, i couldnt find any solution/advise for this hence posting here. im still on trial. wondering if it's due to trial or just the MES symbol. i tried opening AAPL, YM, do not have that issue. but when i open MES it does. please advise. https://www.sierrachart.com/image.php?Image=1760105540332.png https://www.sierrachart.com/image.php?Image=1760105627514.png open a new chart for MES still the same. https://www.sierrachart.com/image.php?Image=1760105671747.png |
| [2025-10-10 15:55:00] |
| John - SC Support - Posts: 42699 |
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This has nothing to do with being on a trial. We can not say how this occurred, but obviously it should not be there. Refer to the following for how to fix this: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-11 15:46:35] |
| User860690 - Posts: 2 |
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thank you sir. seems to resolve the issue!
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