Support Board
Date/Time: Mon, 03 Nov 2025 09:41:22 +0000
Using SC data on 3 systems - data feed confusion
View Count: 124
| [2025-09-30 02:11:15] |
| mattvk - Posts: 37 |
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My setup: - 1 home computer running an instance of SC - 2 VM Windows, each running instances running SC - Number of Systems currently set to 2 (Denali Exchange Data Feed: Connections) My Goals: - Run 2 of the instances for live trading using separate accounts. Both data/trade service settings as "Teton CME Routing [trading]". One AMP and the other Stage5 - NEED live data for these. - Run 1 instance for backtesting and strategy development, Data / trade service set as "SC Data" Data can be delayed since it's just for testing. Problems: - Not getting delayed data (or real time) on the "SC Data" machine for testing - Getting a message in the trade service log of the AMP account: "MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDefferenntDevices = 3" Open Question: - What is the proper way to set up my needs (2 machines for live trading, 1 for backtesting)? - Is there a way to get 3 (or 4) systems? |
| [2025-09-30 14:24:06] |
| Sierra_Chart Engineering - Posts: 21285 |
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In the instance of Sierra Chart where you want to receive Delayed Data follow these instructions: Sierra Chart Teton Futures Order Routing: Using Delayed Market Data Your service package does allow Sierra Chart to be used on 3 systems maximum, but on the third system you can only get delayed data for the exchanges, where there is a cost for real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-30 14:24:27
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| [2025-09-30 14:46:14] |
| mattvk - Posts: 37 |
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Ok thanks - how can I purchase another data feed on my same account so I can have more concurrent systems? Do I need a whole different SC account or can I add additional real-time feeds to my current account?
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| [2025-09-30 15:26:42] |
| John - SC Support - Posts: 42699 |
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The exchanges only allow for 2 computers to be connected to the data feed at the same time. Therefore, if you want to get real-time data to more than 2 systems, you would need a completely separate Sierra Chart account that would allow for 2 connections of its own.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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