Support Board
Date/Time: Fri, 17 Oct 2025 19:34:33 +0000
Do I have Denali or not
View Count: 130
| [2025-09-22 10:13:04] |
| User648702 - Posts: 50 |
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I've been trying to use AI to help me for two days to no avail. Am I subscribed to Denali or not? I have tried everything to subscribe to Denali but don't think I am but can't seem to activate it. It should not be this hard to pay you money. I am also trying to change session times. I can't change on charts and think it should be in global settings somewhere anyway because why would I want to set it differently by chart. What am I missing? So frustrating. Thanks for your help |
| [2025-09-22 11:38:41] |
| Sierra_Chart Engineering - Posts: 21152 |
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Yes your Sierra Chart account does have the Denali Exchange Data Feed active, and you have active, the CME exchange with market depth data. So you will get real-time data for the CME symbols. For complete information about Session Times, refer to: Chart Session Times You can set them globally in the Global Settings >> Symbol Settings window and apply them to the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-22 11:39:07
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