Support Board
Date/Time: Sat, 15 Nov 2025 14:37:39 +0000
3000t Charts do not match up.
View Count: 193
| [2025-09-15 17:21:07] |
| tallcupofcoffee - Posts: 8 |
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Hello, I have two 3000t charts that I use. One is a simple candlestick chart (chart #8); the other is and overlay (chart #16). However, the candlesticks do not match up. You can see this by looking at the rectangle-highlighted sections. I've also included a version of chart #16 that goes back a few days to show that the data is not rendering completely - the chart shows only 2-3 candlesticks per trading day (the blue-highlighted areas at an evening hours study). https://www.sierrachart.com/image.php?Image=175795661477.png https://www.sierrachart.com/image.php?Image=1757956663464.png https://www.sierrachart.com/image.php?Image=1757956719918.png Please assist, thanks. |
 Screenshot 2025-09-15 180653.png / V - Attached On 2025-09-15 17:14:13 UTC - Size: 66.13 KB - 70 views Screenshot 2025-09-15 181459.png / V - Attached On 2025-09-15 17:15:10 UTC - Size: 33.5 KB - 73 views Attachment Deleted. |
| [2025-09-15 19:00:18] |
| John - SC Support - Posts: 43003 |
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In the one image where you show both the charts together, the charts are too different for us to understand how to align the information. Please get the charts more alike in terms of the bar spacing and the scaling so these can be more easily compared. Then get these two charts displayed together and get us an image by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Also, we do not understand what you mean by "the other is and overlay (chart #16)". What exactly does this mean for chart #16? It has to have a core symbol in it before there can be an overlay. Also, we want to point out that on Chart #16, the "Trade and Current Quote Symbol" did not rollover, so it is showing as "MESU25_FUT_CME". You should update this to the Z contract. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-16 08:24:05] |
| tallcupofcoffee - Posts: 8 |
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I think this covers all the angles. Please let me know if you need anything else. RE: Chart #16 candlesticks displayed as an overlay, I was mistaken. Chart #16 is the problem chart, chart #8 is the control and is not demonstrating the problem. Both charts showing the current timeframe with no problem apparent: https://www.sierrachart.com/image.php?Image=175800998433.png Both charts showing that chart #16 loses the plot as we scroll back in time (apologies, I shifted the vertical scale to make the differences more obvious). https://www.sierrachart.com/image.php?Image=1758010285932.png Date Time Of Last Edit: 2025-09-16 08:25:04
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| [2025-09-16 08:26:58] |
| User431178 - Posts: 811 |
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Chart #8 is continuous contract [CBV], chart #16 is not, so they are going to be wildly different as you look backwards. Continuous Futures Contract Charts |
| [2025-09-16 08:31:30] |
| tallcupofcoffee - Posts: 8 |
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Thank you. That was exactly it.
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