Support Board
Date/Time: Tue, 16 Sep 2025 01:28:39 +0000
Price not moving in one chartbook
View Count: 33
| [2025-09-15 14:49:01] |
| User174583 - Posts: 6 |
|
Hello, This is just happening for one of my chartbooks (named GC). I am not sure why, my other chartbooks are working fine. Could you help me please? Thanks. |
| [2025-09-15 15:42:07] |
| John - SC Support - Posts: 41827 |
|
Refer to the following: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart We also wonder if you have more than 3 separate installations of Sierra Chart on a single computer, or if you are using Sierra Chart on more than one computer at a time. Either of these situations would mean that you would not be getting the data to additional instances due to restrictions by the exchanges. Refer to the following: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-15 17:03:48] |
| User174583 - Posts: 6 |
|
Thanks, turns out there's no trading anymore on the GC October contract.
|
| [2025-09-15 18:54:24] |
| John - SC Support - Posts: 41827 |
|
That would be another good reason.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: