Support Board
Date/Time: Tue, 16 Sep 2025 11:31:02 +0000
Trade Winow, PnL calc. off
View Count: 65
| [2025-09-08 14:24:13] |
| User109490 - Posts: 13 |
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G'd morning Team, The trade window has gone nuts. I just made 4 pts in 1 Mnq, so that 's $8. The window shows a $400 profit, which is too generous by 392. Rithmic Trader has the correct amount btw. This started in a Rithmic glitch last friday, of which there were several. Upon reconnecting, the trade window could no longer properly calculate. It added losses, detracted profits and what have you. I didn't make much of it and had expected it to function again today. It doesn't. I checked the chart settings, tick size is ok, currency value is ok. I looked at 'edit symbol' but found nothing to edit, settings look fine here too. So my question is: what do I need to do to get the PnL calculator to do again what it 's supposed to be doing? (and always has done?) Thanks in advance for ur advice, Lex. |
| [2025-09-08 14:36:45] |
| Sierra_Chart Engineering - Posts: 20894 |
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Follow through the instructions here: Help With Daily Profit/Loss Value: Simplified Steps to Solve Incorrect Daily Profit/Loss Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-08 15:01:22] |
| User109490 - Posts: 13 |
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Thanks a lot for you quick repsonse, setting the date to today did it. The calculator may have not quite digested friday's Rithmic antics, it is fine now. Regards, Lex |
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