Support Board
Date/Time: Mon, 01 Sep 2025 15:43:08 +0000
IB feed reverting to Denalli?
View Count: 34
| [2025-08-29 15:32:42] |
| kienly03 - Posts: 14 |
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Hi, I'm unable to connect real time to my IB feed for some reason. my portal and symbols are correct, i enabled activeX + socket clients. When i look at my msg log, it looks like it connected to the IB feed, them it reverts to the denalli feed for some reason. im sending a msg log stamped for 11:31am Is there anything obvious Im missing? |
| [2025-08-29 15:35:02] |
| Sierra_Chart Engineering - Posts: 20788 |
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If you do not want to use the Denali Exchange Data Feed then disable this setting in that instance: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-29 15:35:07
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