Support Board
Date/Time: Mon, 01 Sep 2025 15:44:46 +0000
Unable to trade micro DAX futures
View Count: 45
| [2025-08-27 13:23:17] |
| User686959 - Posts: 1 |
|
I've been trading the CME products and everything is working fine while using the denali exchange data feed from sierra chart and the CQG order routing via my Broker AMP Futures. Now i tried setting up the micro DAX futures (F.US.FDXSU25) and i also got the data feed from sierra chart which is working fine. Whenever i try to open a position i get the following error message: Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 4992. Service Order ID: 5016630. Symbol: F.US.FDXSU25. Account: * |
| [2025-08-27 15:09:32] |
| John - SC Support - Posts: 41546 |
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That error is coming from CQG, and unfortunately they do not specify what the actual issue is. Most of the time, it is related to the "Time in Force" settings. Check to ensure that your "Time in Force" is set to "Day" or "Good Till Cancelled". These are the two that the exchanges accept in general. If you want to use a different one, then you would need to see if the exchange accepts it. Keep in mind that there are two places to set the Time in Force, one for the primary order and one for the attached orders. Refer to the following: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): Attached Orders: Time In Force If the Time in Force is already set correctly, then you would need to check with your broker to get further information on what exactly is causing the rejection. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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