Support Board
Date/Time: Fri, 17 Oct 2025 19:34:32 +0000
Combining Ticks, Bid / Ask Market Order Column
View Count: 221
| [2025-08-20 13:49:56] |
| USERlevels777 - Posts: 2 |
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Is there a way combine ticks on the dom into one whole number like lets say instead of each tick of 23,400.00, 23,400.25, 23,400.50, 23,400.75 each individualized can I have the dom take the sum of all three on the bid and display that amount on the dom for bids? In addition is there a way in sierra charts to view bid and ask market orders column in the center of the DOM?
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| [2025-08-20 14:46:35] |
| John - SC Support - Posts: 42446 |
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Is there a way combine ticks on the dom into one whole number like lets say instead of each tick of 23,400.00, 23,400.25, 23,400.50, 23,400.75 each individualized can I have the dom take the sum of all three on the bid and display that amount on the dom for bids?
Refer to the following settings: Chart Settings: Market Depth Combine Increment in Ticks (Chart >> Chart Settings >> Market Depth menu) Chart Settings: Apply Combine Increment in Ticks to Other Market Data Columns (Chart >> Chart Settings >> Market Depth menu) In addition is there a way in sierra charts to view bid and ask market orders column in the center of the DOM?
The order of the columns is controlled through the "Customize Chart/Trade DOM Columns" window. Refer to the following and the item below it: Global Trade Settings Windows: Move Up/Left (Trade >> Customize Chart/Trade DOM Columns) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-22 14:23:56] |
| USERlevels777 - Posts: 2 |
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Hello, I paid for real time data and it says real time data is on but it is not real time as I compare to my other data suppliers, whats going on? Ive tried logging out and logging in, in addition to other reset methods already..
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| [2025-09-22 16:49:46] |
| John - SC Support - Posts: 42446 |
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Everything on your account looks good, so you should be getting real-time data for products traded on the CME exchange of the CME Group, as you have the "CME With Market Depth for Non-Professional Trading Accounts". If you are having a problem with a CME exchange symbol, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-22 16:49:59
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