Support Board
Date/Time: Sat, 09 Aug 2025 19:19:52 +0000
Workspace file turns to 0Kb and a ***.Cht.temp file is created?
View Count: 35
| [2025-08-08 18:17:07] |
| TopGunTrader - Posts: 213 |
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Hi, Twice today my workspace wouldn't load in file explorer I noticed it became 0Kb and the same file name with a .temp is underneath. When I delete the 0kb file and rename the temp back to original name it then works. This has only started happening with latest versions 2782 and I believe one before it. |
 Capture.PNG / V - Attached On 2025-08-08 18:16:55 UTC - Size: 81.74 KB - 7 views |
| [2025-08-08 23:50:58] |
| Sierra_Chart Engineering - Posts: 20475 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-09 00:17:57] |
| Sierra_Chart Engineering - Posts: 20475 |
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Is this problem reproducible?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-09 00:59:21] |
| Sierra_Chart Engineering - Posts: 20475 |
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Can we look into this problem, over the weekend with you?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-09 19:11:31] |
| TopGunTrader - Posts: 213 |
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Yes absolutely I checked and the file is correct today wasn't changed to a temp one. I'm not exactly sure what causes this but its happened to me twice once on Thursday and again Friday. Today the file is ok.
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