Support Board
Date/Time: Sun, 31 Aug 2025 16:24:21 +0000
Historical daily data download failed M6JU25_FUT_CME
View Count: 130
| [2025-08-01 22:02:13] |
| hexpheen - Posts: 9 |
|
Hello, I am getting the error "historical daily data download failed" for M6JU25_FUT_CME. Sierra Chart ver. 2775 Global settings-->symbol settings-->use custom symbol settings values is unchecked Here's my message log: 2025-08-01 17:53:07.803 | Historical Data | No download requests in the queue to start downloads for. 2025-08-01 17:53:07.891 | Network | Socket (3) | Socket gracefully closed by remote side. 2025-08-01 17:53:07.891 | Network | Socket (3) | Closed. 2025-08-01 17:53:08.219 | Chart | M6JU25_FUT_CME[M] Daily #13 | Reloading chart. 2025-08-01 17:53:08.246 | Chart | M6JU25_FUT_CME[M] Daily #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\M6JU25_FUT_CME.dly 2025-08-01 17:53:08.278 | Chart | M6JU25_FUT_CME[M] Daily #13 | Chart data loading complete. 2025-08-01 17:57:48.041 | Chart | M6JU25_FUT_CME Daily #13 | Reloading chart. 2025-08-01 17:57:48.056 | Chart | M6JU25_FUT_CME Daily #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\M6JU25_FUT_CME.dly 2025-08-01 17:57:48.067 | Chart | M6JU25_FUT_CME Daily #13 | Chart data loading complete. 2025-08-01 17:57:48.432 | Historical Data | Added historical Daily data request for M6JU25_FUT_CME to the queue. 2025-08-01 17:57:48.432 | Historical Data | Triggering next historical data download in queue. 2025-08-01 17:57:48.433 | Historical Data | HD Request # 139 | Downloading Historical Daily chart data for M6JU25_FUT_CME. Starting date: 1925-08-26. Service: cme 2025-08-01 17:57:48.433 | Historical Data | HD Request # 139 | Using server: ds26.sierracharts.com port 10150 2025-08-01 17:57:48.438 | Network | Socket (3) | Creating socket. 2025-08-01 17:57:48.438 | Network | Socket (3) | New receive buffer size: 0 2025-08-01 17:57:48.438 | Network | Socket (3) | Connecting to IP: 64.152.155.17. 2025-08-01 17:57:48.634 | Historical Data | HD Request # 139 | Setting DTC encoding to Binary VLS 2025-08-01 17:57:48.634 | Historical Data | HD Request # 139 | Sending historical data logon request message. 2025-08-01 17:57:48.905 | Historical Data | HD Request # 139 | Requesting historical Daily data starting at 1925-08-26. 2025-08-01 17:57:48.992 | Network | Socket (3) | CloseSocket call. 2025-08-01 17:57:48.992 | Network | Socket (3) | Shutdown started. Waiting for graceful close. 2025-08-01 17:57:48.993 | Historical Data | HD Request # 139 | Error downloading historical Daily data for M6JU25_FUT_CME. Historical data file for M6JU25 not available. 2025-08-01 17:57:48.996 | Historical Data | Historical data download thread signaled to stop. 2025-08-01 17:57:48.996 | Historical Data | HD Request # 139 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for M6JU25_FUT_CME 2025-08-01 17:57:48.996 | Historical Data | HD Request # 139 | Completion time: 0s. 2025-08-01 17:57:48.996 | Historical Data | HD Request # 139 | Daily data download complete for M6JU25_FUT_CME. Unique request ID: 139 2025-08-01 17:57:48.996 | Unset | Removing historical data download ID 139. Please let me know how get this historical data to download. Thank you. |
| [2025-08-04 13:53:12] |
| Sierra_Chart Engineering - Posts: 20780 |
|
We should remove that symbol. There is no market data for it. Use this instead: https://www.cmegroup.com/markets/fx/g10/micro-jpy-usd.contractSpecs.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-04 15:15:15] |
| hexpheen - Posts: 9 |
|
Using the find symbol window in SC, searching for MJYU5 results in "None". Let me know when MJY is added to SC, and if I should do a fast update to capture that change. Thank you. |
| [2025-08-04 19:18:28] |
| John - SC Support - Posts: 41535 |
|
MJYU5 is the symbology that the CME Group uses. Since you are using the Teton Order Routing service, the symbology is MJY?##_FUT_CME, therefore searching for MJYU5 would not get a result. You can search for MJYU25 (note the 2 year date) and better yet just use MJY. But you can also find the symbol under the CME section on the "Find Symbol" window.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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