Support Board
Date/Time: Tue, 26 Aug 2025 07:15:55 +0000
installing sierra on third computer
View Count: 118
| [2025-07-27 20:08:03] |
| User452635 - Posts: 52 |
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Dear Mr. John I have Sierra on two computers including Denali Exchange Live (Nasdaq Total View) on One of the computers. Can I have Sierra on the 3rd Computer with Denali Exchange Live (Nasdaq Total View). If possible, can you please send me the Download Link. I'll greatly appreciate your help. Thanks Robin. |
| [2025-07-28 17:48:58] |
| John - SC Support - Posts: 41464 |
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You are on the "Integrated Standard" package. On this package, you can only have Sierra Chart running on two different computers at the same time. If you are not using all three computers at the same time, then you should be fine with this package. Otherwise, you would need to change to the "Integrated Advanced" package. Refer to the following: Description of Service Packages and Pricing: Packages Sierra Chart Purchase and License Information: Changing Package The next issue is that you can only use the Denali Exchange Data Feed to two different computers at the same time. There is no support for a third. And in order to get the data to the two different computers, you need to pay a second set of exchange fees. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously Apart from the above, there are a few different ways to get Sierra Chart on another computer, just depending on what you are most comfortable with. The first option is described here: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Simple Transfer/Copy of Sierra Chart Installation to Another Folder or Computer System Another option would be to install a fresh Sierra Chart by following these instructions: Software Download: Installation and Upgrading Instructions And then copying the information from one of the existing installations to the new one (if that is what you want): Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-29 19:22:30] |
| User452635 - Posts: 52 |
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Dear Mr. John Thanks a lot for the clarification. I now understand that I need to have a Service Pack to activate Denali Data Feed. Thanks once again for your quick response. thanks. Robin |
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