Support Board
Date/Time: Tue, 26 Aug 2025 08:50:52 +0000
sierra chart black screen
View Count: 89
| [2025-07-27 14:52:38] |
| User938576 - Posts: 1 |
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https://media.discordapp.net/attachments/598124114993086464/1399041305434263772/image.png?ex=68878e40&is=68863cc0&hm=d46dcc97183d0bb012d5a4e57406e71b6ce879386b0f35342f964b1d937ac2d7&=&format=webp&quality=lossless&width=550&height=309 i just opened sierrachart for the first time and loaded nq in and its just a black screen |
| [2025-07-27 15:49:21] |
| ForgivingComputers.com - Posts: 1105 |
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It appears you have a symbol setting with no matching data. The first thing to do when this happens is to Edit>>Translate Symbols to Current Service. More info on symbols: Changing the Symbol of a Chart: Changing the Symbol of a Chart or Trade DOM Through Chart Settings |
| [2025-07-27 16:59:35] |
| Sierra_Chart Engineering - Posts: 20734 |
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You are on a trial. Make sure you are using the supported symbols: Sierra Chart Trial Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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