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Date/Time: Sun, 21 Apr 2024 22:08:29 +0000

Not receiving CQG data

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[2014-10-06 19:41:32]
User12676 - Posts: 70
I contacted my broker to enable CQG real time data and they said they have done it. I am able to log into both the trade and market data connection in DTS. However, I am not receiving any real time CQG data. Crossland has responded to me saying they have enabled it on their end and to contact Sierra Chart. So I'm not sure what to do at this point..?
[2014-10-06 19:57:37]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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