Support Board
Date/Time: Tue, 26 Aug 2025 08:58:02 +0000
Sierra Chart Not Responding
View Count: 187
| [2025-07-20 22:25:22] |
| User303857 - Posts: 157 |
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Thank You
Date Time Of Last Edit: 2025-08-25 06:47:59
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| [2025-07-20 22:58:20] |
| Sierra_Chart Engineering - Posts: 20734 |
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So this freezing happens even when no chartbook is opened?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-21 00:25:21] |
| User303857 - Posts: 157 |
|
Thank You
Date Time Of Last Edit: 2025-08-25 06:48:10
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| [2025-07-21 01:45:19] |
| Sierra_Chart Engineering - Posts: 20734 |
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Clearly this is related to a particular Chartbook. Maybe more than one Chartbook. This is the information we have on this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook We recommend opening one Chartbook at a time to try to determine which one is causing the issue. If Safe Mode helps, even if in a particular version, it would mean it would be related to a custom study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-21 01:46:06
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| [2025-07-26 19:47:13] |
| User303857 - Posts: 157 |
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Thank You
Date Time Of Last Edit: 2025-08-25 06:48:18
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