Support Board
Date/Time: Sat, 19 Jul 2025 03:59:02 +0000
flickering when Chart Trade On mode selected
View Count: 130
[2025-07-16 09:13:54] |
mlt124000 - Posts: 49 |
problem: flickering when Chart Trade On mode selected no idea why; never had this happen before; have not changed anything recently |
[2025-07-16 09:43:27] |
mlt124000 - Posts: 49 |
happens whenever i move the mouse
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[2025-07-16 10:35:34] |
mlt124000 - Posts: 49 |
i ran in safe mode and still get the flickering
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[2025-07-16 13:24:25] |
Sierra_Chart Engineering - Posts: 20254 |
What exactly is flickering? We do not see how re-downloading the data will make any difference. That does not make sense. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-16 13:24:37
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[2025-07-17 07:50:39] |
mlt124000 - Posts: 49 |
well... it's blinking/flickering again.... any idea how to fix?
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[2025-07-17 07:55:03] |
mlt124000 - Posts: 49 |
it specifically relates to Chart Trade On mode
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[2025-07-17 07:56:01] |
mlt124000 - Posts: 49 |
any movement of the mouse causing the screen to flickering/blink blank...
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[2025-07-17 08:29:33] |
mlt124000 - Posts: 49 |
still flickers even when open new chartbook with zero studies added etc
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[2025-07-17 14:05:47] |
Sierra_Chart Engineering - Posts: 20254 |
We do not know what is flickering. It is the chart itself? The chart bars and the studies?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-07-17 20:39:18] |
mlt124000 - Posts: 49 |
The candle stick bars flicker... [even when on a new chartbook, with no studies...] The candle stick bars and studies on my regular chart... When move mouse, then candles/studies disappear [flicker off, charting screen goes black] |
[2025-07-18 04:19:10] |
Sierra_Chart Engineering - Posts: 20254 |
This definitively is some system specific issue. There is nothing we can do to help with this. We recommend using a different computer. This should never happen. It simply should never happen. There is something not right with your system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-18 04:19:29
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[2025-07-18 04:44:29] |
mlt124000 - Posts: 49 |
I get it... just that the only time this happens is with SC running and when Chart Trade On mode selected; No other program, no other browser... never happens except in SC with Chart Trade On mode selected All good. Thanks |
[2025-07-18 17:50:31] |
Sierra_Chart Engineering - Posts: 20254 |
Maybe this issue is related to OpenGL. Disable OpenGL: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) And when you have the problem check the Message Log for any Errors that have occurred at the time that might be related to this: Message Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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