Support Board
Date/Time: Thu, 17 Jul 2025 10:32:13 +0000
CME Exchange Listed Future Spreads not Found
View Count: 82
| [2025-07-12 15:34:58] |
| User650590 - Posts: 3 |
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While I am able to access exchange listed future spreads for CBOT, NYMEX and COMEX via the "Get Spreads" button/function in Find Symbol - I cannot get the list of spreads for any of the CME xchange listed ones (ES, NQ, 6J HE etc.). My data service is through Teton CME Routing, I have enabled "allow support for Sierra Chart data feeds" and I have downloaded the most recent version of SC. Not sure what I am doing wrong - would appreciate some guidance. Thank you
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| [2025-07-14 14:22:38] |
| John - SC Support - Posts: 40942 |
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We are not seeing an issue with this at this time. Please let us know if you are still having this issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-14 19:14:38] |
| User650590 - Posts: 3 |
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I had disconnected and recomnnected a few times when I was attempting to get the spreads at the time - but I still could not get the CME listed spreads. It does seem to have resolved itself overnight !!!! - the next day I had access to all the exchange listed spreads. Not sure what happened? But its working out fine now - Thank you
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| [2025-07-15 04:44:01] |
| Sierra_Chart Engineering - Posts: 20217 |
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There may be a problem accessing the spreads over the weekend. This is not normally the case but can be.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-15 07:59:02] |
| User650590 - Posts: 3 |
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Good to know - Thank you
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