Support Board
Date/Time: Mon, 07 Jul 2025 00:09:10 +0000
Trouble Downloading Market Depth Data
View Count: 48
| [2025-07-05 08:52:09] |
| User871314 - Posts: 12 |
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Hi, I followed the instructions to enable downloading Market Depth Data for X number of days (I have Denali Feed with Market Depth activated). I am downloading 1 trade per bar data with the Market Depth Historical Graph Study applied. When I click "Export Bar and Study Data to Text File" I get the attached error. "download failed. no market depth data files found." |
Attachment Deleted.  download_error.png / V - Attached On 2025-07-05 08:50:08 UTC - Size: 15.75 KB - 8 views |
| [2025-07-05 11:22:59] |
| Sierra_Chart Engineering - Posts: 20102 |
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At the time this occurs provide the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-05 17:45:25] |
| User871314 - Posts: 12 |
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