Support Board
Date/Time: Tue, 26 Aug 2025 11:59:14 +0000
Post From: Trouble Downloading Market Depth Data
| [2025-07-07 18:47:44] |
| Sierra_Chart Engineering - Posts: 20734 |
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Based on the starting date, that error message does make sense: 2025-07-05 17:32:09.838 | HD Request # 3 | Requesting market depth data. Start date-time: 2025-07-05 09:10:12. Symbol: ESU25
At the time of the request there was no additional historical market depth data available. Follow through the instructions here to re-download the data from the Date-Time you want: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-23 14:32:18
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