Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 23:01:52 +0000



Ошибка соединения с Rithmic (TopStepTrading)

View Count: 1001

[2014-10-06 01:47:49]
User17632 - Posts: 10
Здравствуйте. Сегодня при запуске платформы не подгрузились данные. торгую через Rithmic (TopStepTrading). После обновления до текущей версии, вообще перестал соединяться с сервером. Откат не помог, больше не могу соединиться. Вот лог на всякий случай.

Rithmic Trading | Port for executable: 4605 | 2014-10-06 08:16:08
Listening socket (548), port 4605 | Closed. | 2014-10-06 08:16:08
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-10-06 08:16:08
Rithmic Trading | Connecting to the server 127.0.0.1. Port 4605 | 2014-10-06 08:16:10
Socket (1692) | Error received in OnConnect while connecting. Windows error code 10061: Подключение не установлено, т.к. конечный компьютер отверг запрос на подключение. | 2014-10-06 08:16:11
Socket (1692) | Shutdown and closed. | 2014-10-06 08:16:11
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-06 08:16:11
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-06 08:16:11
Rithmic Trading | Disconnected from the server. | 2014-10-06 08:16:11
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-10-06 08:16:11
File >> Disconnect selected. | 2014-10-06 08:16:11
Rithmic Trading | Disconnected from the server. | 2014-10-06 08:16:11

[2014-10-06 02:25:17]
Sierra Chart Engineering - Posts: 104368
The Rithmic API software component that Sierra Chart uses requires Windows 7. It does not run on Windows XP. This is the reason for the problem.

We see you are running Windows XP.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account