Support Board
Date/Time: Sat, 14 Mar 2026 18:58:32 +0000
Trading CBOT vs. CME
View Count: 632
| [2025-07-03 17:09:06] |
| User822445 - Posts: 79 |
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Hello there, I'm currently trading the YM and ZN but I'm wondering If I have to pay another data fee in order to trade other indices from CME? Regards, A |
| [2025-07-03 19:42:12] |
| John - SC Support - Posts: 45108 |
|
You have the following exchange active: - Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts As such, you have access to the real-time data for all products that are traded on the CME Group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-10 17:59:20] |
| User822445 - Posts: 79 |
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Hello there, I just made a payment but my Sierra data still has a 10 minute delay. Could you please help me get my realtime data? Regards, A |
| [2025-10-10 18:57:54] |
| John - SC Support - Posts: 45108 |
|
The exchanges renew on a calendar month basis, so they renew on the first day of each month. Since you did not have an active package on October 1, 2025, the exchange that you had active in September did not automatically renew. You can activate the exchange(s) that you want for the CME Group data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-28 01:43:15] |
| User822445 - Posts: 79 |
|
Hello there, Micro Gold ask for a rollover but MGCG26 doesn't seems to work. Should I take MGCJ26 instead? Regards, A |
| [2026-01-28 15:06:56] |
| John - SC Support - Posts: 45108 |
|
Our guess is that you are rolling over based on Volume. The April (J) contract is trading a much higher volume than the February (G) contract, so from a Volume perspective, you should be going to April. But you should not have an issue opening a chart for the G contract, although you will be notified that you should rollover due to Volume (if you are setup for this). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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