Support Board
Date/Time: Fri, 04 Jul 2025 20:57:31 +0000
Exchange not autorized
View Count: 37
[2025-07-01 17:04:29] |
$tack - Posts: 112 |
I got this orange message box saying "Exchange not authorized Click for symbol information" Nothing changed with my account permissions and I believe I was paid. This didn't seem to go away until I disconnected and reconnected to SC Data Service. This was on _mbo equity symbols fwiw Is there a reason this occurred? |
[2025-07-01 18:44:10] |
John - SC Support - Posts: 40745 |
If you are still having an issue with this, then please login using the "Forced Login" to ensure that your local system has the correct information from our servers for your account. Follow these instructions: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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