Support Board
Date/Time: Tue, 01 Jul 2025 04:17:12 +0000
Max downloads exceeded
View Count: 16
| [2025-06-30 14:07:09] |
| User729516 - Posts: 17 |
|
Hi there, I have the same issue as this Max downloads exceeded but for MESU25. It seems to be alright for intraday charts. Any reason for this behavior and what to do to prevent it from happening? |
| [2025-06-30 15:20:24] |
| John - SC Support - Posts: 40676 |
|
You are on a Trial - which only allows for 50 historical data downloads, and you have hit that limit. If you continue to use the trial, then you will not be able to get any further historical daily data. The other option is to change to a paid package where the limit changes to 5000, which is more than most users ever use. To change to a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions Refer to the following for information on the packages: Description of Service Packages and Pricing For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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