Support Board
Date/Time: Sun, 15 Jun 2025 15:57:05 +0000
Max downloads exceeded
View Count: 214
[2025-05-20 14:22:00] |
User98717 - Posts: 4 |
Hi - when rolling over a chart I received this in the log: 2025-05-20 15:11:19.018 | HD Request # 1 | Error downloading historical Daily data for CLN25-NYMEX. Max downloads per month exceeded. Downloads = 50. Monthly Limit: 50 All I could find in the forum mentioned 3000 downloads per month. I've never seen this before and the chart in question does not populate. Is this something you can fix for me? |
[2025-05-20 18:11:31] |
Sierra_Chart Engineering - Posts: 19918 |
This should be solved for you now. You may need to restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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