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Date/Time: Sun, 15 Jun 2025 15:57:05 +0000



Max downloads exceeded

View Count: 214

[2025-05-20 14:22:00]
User98717 - Posts: 4
Hi - when rolling over a chart I received this in the log:
2025-05-20 15:11:19.018 | HD Request # 1 | Error downloading historical Daily data for CLN25-NYMEX. Max downloads per month exceeded. Downloads = 50. Monthly Limit: 50

All I could find in the forum mentioned 3000 downloads per month. I've never seen this before and the chart in question does not populate.
Is this something you can fix for me?
[2025-05-20 18:11:31]
Sierra_Chart Engineering - Posts: 19918
This should be solved for you now. You may need to restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
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