Support Board
Date/Time: Tue, 01 Jul 2025 01:29:41 +0000
Using Denali Data, Trading IBKR account
View Count: 77
| [2025-06-19 16:42:56] |
| vanagostine - Posts: 1 |
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I’ve activated all the denali data subscriptions and want to use denali as my main data feed in sierra chart. However, my trading account is on IBKR. So I ended up selecting IBKR as my service and pressing the allow SC data option in the chart settings. It says IBKR at the top of my SC and shows my IBKR account but how do i know if it is even using SC denali data? It doesn’t seem to say it is anywhere. Also I’ve been having a ton of issues with the data, it seems to load a insufficient amount of historical data for my VPs and TPOs despite my settings allowing up to 1k days of data in my chart settings and global settings. It gets all choppy if over around 60 days in the past and incomplete like it isn’t rolled continuously, but i have the roll settings perfect. I’m not sure why this is. Someone please help me fix my data and make sure i’m using denali.
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| [2025-06-19 17:04:22] |
| John - SC Support - Posts: 40676 |
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The only item in your Sierra Chart software that needs to be set a certain way to get the data from our Denali Exchange Data Feed (when you have exchanges setup for it) is the "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds". This needs to be set to "Yes". Refer to the following: Denali Exchange Data Feed: Integration with Trading Services As to the data, what is "Chart >> Chart Settings >> Symbol >> Continuous Contract" set to for one of the charts that has the issue you are referring to. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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