Support Board
Date/Time: Fri, 13 Jun 2025 13:03:48 +0000
Sierra doesn't work. I have to use Rhitmic
View Count: 296
| [2025-06-06 14:58:12] |
| User716459 - Posts: 165 |
|
Sierra doesn't work. I have to use Rhitmic to work with prop. Please fix this. I am very anxious to stay with you guys, but Sierra is not working. |
| [2025-06-06 15:17:42] |
| cesium - Posts: 143 |
|
Look i can already tell you you barely provided any information on the problem if there is one. What a half-effort attempt for someone to help you. Sierra works fine. what is it doing, etc??? |
| [2025-06-06 15:40:57] |
| John - SC Support - Posts: 40407 |
|
We have responded multiple times to the issue you are having with the custom studies and will not respond further. If you are having a different problem, then as cesium notes, we need more specific information on the problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-06 18:44:52] |
| User716459 - Posts: 165 |
|
The chart was delayed by 10 m. having - SC Data, after reinstalling Sierra. The prop. company had it changed to Rithmic. After the change, the graph stands - attachment.
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 S.docx - Attached On 2025-06-06 18:44:38 UTC - Size: 91.99 KB - 51 views |
| [2025-06-06 19:19:04] |
| John - SC Support - Posts: 40407 |
|
You are not setup to get any data from us. Therefore, when you are connected to "SC Data", you will get our Delayed Streaming Data for the CME Group. When you connect to Rithmic, then you would be getting the data from Rithmic. If you are setup properly to get real-time data from Rithmic, then you will get the real-time data from them. There is almost never a need to reinstall Sierra Chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-06 23:43:45] |
| User716459 - Posts: 165 |
|
Sierra does not work, so it will work if it configures properly. How to do it? Global settings-data trade serviss sett - Rhitmic and the chart stands.
|
| [2025-06-09 15:14:40] |
| John - SC Support - Posts: 40407 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-11 06:20:54] |
| User716459 - Posts: 165 |
|
I also sent in 2, way, i.e. Send for Analisys. Thank you for your help. 2025-06-11 07:57:32.467 | Software version: 2758 64-bit 2025-06-11 07:57:32.467 | Primary Thread ID: 10768 2025-06-11 07:57:32.467 | Usage end date: 2026-01-09 2025-06-11 07:57:32.467 | Enabled for: Sierra Chart Historical Data Service. 2025-06-11 07:57:32.467 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-06-11 07:57:32.467 | Enabled for: Delayed Denali Exchange Data Feed. 2025-06-11 07:57:32.467 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-06-11 07:57:32.467 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-06-11 07:57:32.467 | Custom symbol settings values: enabled 2025-06-11 07:57:32.467 | Chart Update Interval: 400 2025-06-11 07:57:32.467 | Intraday Data Storage Time Unit: 0 2025-06-11 07:57:32.467 | Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) 2025-06-11 07:57:32.467 | 2025-06-11 05:57:32 Local computer time in UTC 2025-06-11 07:57:32.467 | 2025-06-11 07:57:32 Local computer time in SC Time Zone 2025-06-11 07:57:32.467 | 2025-06-11 05:47:29 Server time in UTC 2025-06-11 07:57:32.467 | Local computer UTC time and Server UTC time difference: 4 seconds. 2025-06-11 07:57:32.467 | Program path: C:\SierraChart\ 2025-06-11 07:57:32.467 | Data Files path: C:\SierraChart\Data\ 2025-06-11 07:57:32.467 | OS Version Number: 10.0 2025-06-11 07:57:32.467 | Locale Setting: C 2025-06-11 07:57:32.467 | DLLs: bearbullvolume_ned4525.dll, markHvol.dll, MK_VSA_VOL1.dll, trade_panel_live_v1_6_V_L_64.dll, trade_panel_sim_v1.5_64.dll, UserContributedStudies_64.dll, wfosk_ned4525.dll, wfo_64_16_ned4525.dll, wolumen_vsatrader_64.dll 2025-06-11 07:57:32.467 | Allowed protected custom studies: Figury, Mark_High_Volume5_DLL, VSATRADER_TradePanel_v2_5_LIVE, VSATRADER_TradePanel_v2_5_SIM 2025-06-11 07:57:32.467 | Crash reporter started: true 2025-06-11 07:57:32.467 | 2025-06-11 07:58:17.991 | Saved Chartbook: złoto.Cht. Time: 0.0075 seconds. 2025-06-11 07:58:56.520 | 2025-06-11 07:58:56.520 | Rithmic Direct - DTC | Using server connection: 2025-06-11 07:58:56.520 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 07:58:56.520 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 07:58:56.520 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 07:58:56.520 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 07:58:56.535 | DTC Client socket (0) | CloseSocket call. 2025-06-11 07:58:56.535 | Rithmic Direct - DTC | Disconnected. 2025-06-11 07:58:56.535 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 07:59:16.672 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | Creating socket. Using TLS 1.2. 2025-06-11 07:59:16.672 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | New receive buffer size: 0 2025-06-11 07:59:16.672 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | Connecting to IP: 216.66.0.130. 2025-06-11 07:59:17.476 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 86354 2025-06-11 07:59:17.478 | Rithmic Direct - DTC | Processed connection points. Count: 369 2025-06-11 07:59:17.726 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | CloseSocket call. 2025-06-11 07:59:17.727 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | Shutdown started. Waiting for graceful close. 2025-06-11 07:59:17.850 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | Socket gracefully closed by remote side. 2025-06-11 07:59:17.850 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (1) | Closed. 2025-06-11 08:00:43.966 | GCQ5.COMEX 1 Min #1 | Reloading chart. 2025-06-11 08:00:43.977 | GCQ5.COMEX 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\GCQ5.COMEX.scid 2025-06-11 08:00:43.983 | GCQ5.COMEX 1 Min #1 | Chart data loading complete. 2025-06-11 08:00:56.533 | 2025-06-11 08:00:56.533 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:00:56.533 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:00:56.533 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:00:56.533 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:00:56.533 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:00:56.550 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:00:56.550 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:00:56.550 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:01:16.539 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | Creating socket. Using TLS 1.2. 2025-06-11 08:01:16.539 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | New receive buffer size: 0 2025-06-11 08:01:16.539 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | Connecting to IP: 216.66.0.130. 2025-06-11 08:01:17.348 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 86354 2025-06-11 08:01:17.350 | Rithmic Direct - DTC | Processed connection points. Count: 369 2025-06-11 08:01:17.591 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | CloseSocket call. 2025-06-11 08:01:17.591 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | Shutdown started. Waiting for graceful close. 2025-06-11 08:01:17.709 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | Socket gracefully closed by remote side. 2025-06-11 08:01:17.709 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (1) | Closed. 2025-06-11 08:01:18.248 | File >> Disconnect selected. 2025-06-11 08:01:18.248 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:01:18.248 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:01:58.663 | 2025-06-11 08:01:58.663 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:01:58.663 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:01:58.663 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:01:58.663 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:01:58.663 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:01:58.678 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:01:58.678 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:01:58.678 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:02.675 | 2025-06-11 08:02:02.675 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:02.675 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:02.675 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:02.675 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:02.675 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:02.691 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:02.691 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:02.691 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:06.693 | 2025-06-11 08:02:06.694 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:06.694 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:06.694 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:06.694 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:06.694 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:06.709 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:06.709 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:06.709 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:10.708 | 2025-06-11 08:02:10.708 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:10.708 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:10.708 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:10.708 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:10.708 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:10.723 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:10.723 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:10.723 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:14.722 | 2025-06-11 08:02:14.722 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:14.722 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:14.722 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:14.722 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:14.722 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:14.737 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:14.737 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:14.738 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:18.736 | 2025-06-11 08:02:18.736 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:18.736 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:18.736 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:18.736 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:18.736 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:18.752 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:18.752 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:18.752 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:22.750 | 2025-06-11 08:02:22.750 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:22.750 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:22.750 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:22.750 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:22.750 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:22.766 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:22.766 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:22.766 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:26.785 | 2025-06-11 08:02:26.785 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:26.785 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:26.785 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:26.785 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:26.785 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:26.822 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:26.822 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:26.822 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:30.831 | 2025-06-11 08:02:30.831 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:30.831 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:30.831 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:30.831 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:30.831 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:30.847 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:30.847 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:30.847 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:34.847 | 2025-06-11 08:02:34.847 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:34.847 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:34.847 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:34.847 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:34.847 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:34.863 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:34.863 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:34.863 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:38.861 | 2025-06-11 08:02:38.861 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:38.861 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:38.861 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:38.861 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:38.861 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:38.877 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:38.877 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:38.877 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:42.875 | 2025-06-11 08:02:42.875 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:42.875 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:42.875 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:42.875 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:42.875 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:42.891 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:42.891 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:42.891 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:46.905 | 2025-06-11 08:02:46.905 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:46.905 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:46.905 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:46.905 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:46.905 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:46.927 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:46.928 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:46.928 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:50.942 | 2025-06-11 08:02:50.942 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:50.942 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:50.942 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:50.942 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:50.942 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:50.957 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:50.957 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:50.957 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:54.956 | 2025-06-11 08:02:54.956 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:54.956 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:54.956 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:54.956 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:54.956 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:54.972 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:54.972 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:54.972 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:58.970 | 2025-06-11 08:02:58.970 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:02:58.970 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:02:58.970 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:02:58.970 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:02:58.970 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:02:58.986 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:02:58.986 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:02:58.986 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:02.985 | 2025-06-11 08:03:02.985 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:02.985 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:02.985 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:02.985 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:02.985 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:03.000 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:03.000 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:03.000 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:07.014 | 2025-06-11 08:03:07.015 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:07.015 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:07.015 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:07.015 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:07.015 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:07.030 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:07.030 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:07.030 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:11.029 | 2025-06-11 08:03:11.029 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:11.029 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:11.029 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:11.029 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:11.029 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:11.045 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:11.045 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:11.045 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:15.043 | 2025-06-11 08:03:15.044 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:15.044 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:15.044 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:15.044 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:15.044 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:15.059 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:15.059 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:15.059 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:19.058 | 2025-06-11 08:03:19.058 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:19.058 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:19.058 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:19.058 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:19.058 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:19.074 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:19.074 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:19.074 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:23.072 | 2025-06-11 08:03:23.073 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:23.073 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:23.073 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:23.073 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:23.073 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:23.088 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:23.088 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:23.088 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:27.086 | 2025-06-11 08:03:27.087 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:27.087 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:27.087 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:27.087 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:27.087 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:27.102 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:27.102 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:27.102 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:31.101 | 2025-06-11 08:03:31.101 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:31.101 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:31.101 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:31.101 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:31.101 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:31.117 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:31.117 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:31.117 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:35.115 | 2025-06-11 08:03:35.115 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:35.115 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:35.115 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:35.115 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:35.115 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:35.131 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:35.131 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:35.131 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:39.129 | 2025-06-11 08:03:39.131 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:39.131 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:39.132 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:39.132 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:39.132 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:39.145 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:39.145 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:39.145 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:43.143 | 2025-06-11 08:03:43.143 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:43.143 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:43.143 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:43.143 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:43.143 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:43.159 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:43.159 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:43.159 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:47.157 | 2025-06-11 08:03:47.158 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:47.158 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:47.158 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:47.158 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:47.158 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:47.173 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:47.173 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:47.173 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:51.178 | 2025-06-11 08:03:51.178 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:51.178 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:51.178 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:51.178 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:51.178 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:51.196 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:51.196 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:51.196 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:55.190 | 2025-06-11 08:03:55.191 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:55.191 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:55.191 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:55.191 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:55.191 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:55.206 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:55.206 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:55.206 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:59.204 | 2025-06-11 08:03:59.206 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:03:59.206 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:03:59.206 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:03:59.206 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:03:59.206 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:03:59.220 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:03:59.220 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:03:59.220 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:03.218 | 2025-06-11 08:04:03.220 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:03.220 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:03.220 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:03.220 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:03.220 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:03.256 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:03.256 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:03.256 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:07.270 | 2025-06-11 08:04:07.271 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:07.271 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:07.271 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:07.271 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:07.271 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:07.286 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:07.286 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:07.286 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:11.285 | 2025-06-11 08:04:11.285 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:11.285 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:11.285 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:11.285 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:11.285 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:11.301 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:11.301 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:11.301 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:15.299 | 2025-06-11 08:04:15.299 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:15.299 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:15.300 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:15.300 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:15.300 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:15.315 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:15.315 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:15.315 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:19.314 | 2025-06-11 08:04:19.314 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:19.314 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:19.314 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:19.314 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:19.314 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:19.329 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:19.329 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:19.329 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:23.328 | 2025-06-11 08:04:23.328 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:23.328 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:23.328 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:23.328 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:23.328 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:23.344 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:23.344 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:23.344 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:27.358 | 2025-06-11 08:04:27.358 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:27.358 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:27.358 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:27.358 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:27.358 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:27.374 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:27.374 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:27.374 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:31.372 | 2025-06-11 08:04:31.372 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:31.372 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:31.372 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:31.372 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:31.372 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:31.388 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:31.388 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:31.388 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:35.386 | 2025-06-11 08:04:35.387 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:35.387 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:35.387 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:35.387 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:35.387 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:35.402 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:35.402 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:35.402 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:39.400 | 2025-06-11 08:04:39.401 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:39.401 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:39.401 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:39.401 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:39.401 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:39.416 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:39.416 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:39.416 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:43.414 | 2025-06-11 08:04:43.415 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:43.415 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:43.415 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:43.415 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:43.415 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:43.430 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:43.430 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:43.430 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:47.428 | 2025-06-11 08:04:47.429 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:47.429 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:47.429 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:47.429 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:47.429 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:47.444 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:47.444 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:47.444 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:51.442 | 2025-06-11 08:04:51.443 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:51.443 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:51.443 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:51.443 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:51.443 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:51.458 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:51.458 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:51.458 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:55.456 | 2025-06-11 08:04:55.456 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:55.456 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:55.456 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:55.456 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:55.456 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:55.472 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:55.472 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:55.472 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:59.475 | 2025-06-11 08:04:59.476 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:04:59.476 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:04:59.476 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:04:59.476 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:04:59.476 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:04:59.507 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:04:59.507 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:04:59.507 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:03.505 | 2025-06-11 08:05:03.505 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:05:03.505 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:05:03.505 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:05:03.505 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:05:03.505 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:03.521 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:05:03.521 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:05:03.521 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:07.519 | 2025-06-11 08:05:07.519 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:05:07.519 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:05:07.519 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:05:07.519 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:05:07.519 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:07.535 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:05:07.535 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:05:07.535 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:11.533 | 2025-06-11 08:05:11.534 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:05:11.534 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:05:11.534 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:05:11.534 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:05:11.534 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:11.549 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:05:11.549 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:05:11.549 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:15.548 | 2025-06-11 08:05:15.548 | Rithmic Direct - DTC | Using server connection: 2025-06-11 08:05:15.548 | Rithmic Direct - DTC | Trading server address/port: 2025-06-11 08:05:15.548 | Rithmic Direct - DTC | Remote address is not set. 2025-06-11 08:05:15.548 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-06-11 08:05:15.548 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:15.563 | DTC Client socket (0) | CloseSocket call. 2025-06-11 08:05:15.563 | Rithmic Direct - DTC | Disconnected. 2025-06-11 08:05:15.563 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2025-06-11 08:05:35.756 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Creating socket. Using TLS 1.2. 2025-06-11 08:05:35.756 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | New receive buffer size: 0 2025-06-11 08:05:35.756 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Connecting to IP: 216.66.0.130. 2025-06-11 08:05:36.552 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 86354 2025-06-11 08:05:36.554 | Rithmic Direct - DTC | Processed connection points. Count: 369 2025-06-11 08:05:36.797 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | CloseSocket call. 2025-06-11 08:05:36.798 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Shutdown started. Waiting for graceful close. 2025-06-11 08:05:36.914 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Socket gracefully closed by remote side. 2025-06-11 08:05:36.914 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Closed. |
| [2025-06-11 09:12:05] |
| User716459 - Posts: 165 |
|
Please reply to me very soon, thank you.
|
| [2025-06-11 14:31:47] |
| John - SC Support - Posts: 40407 |
|
You have not selected a Server for your Rithmic account. Follow the instructions at the following link to setup a connection to Rithmic: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-11 17:14:48] |
| User716459 - Posts: 165 |
|
I don't know how to choose in point 18-20. I chose the server he pointed out from the prop company. The attachment shows the messages.
|
Private File |
| [2025-06-11 18:51:30] |
| John - SC Support - Posts: 40407 |
|
Now you are getting an error that the Password is not provided. Please go through ALL the instructions at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-11 20:43:07] |
| User716459 - Posts: 165 |
|
I only know Username Password I don't know Market data username, market data pasword Historial data username, historial data pasword |
| [2025-06-11 20:45:44] |
| John - SC Support - Posts: 40407 |
|
They are the same as your Trading Username and Password. Enter these again for the Market Data and Historical Market Data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-12 05:14:59] |
| User716459 - Posts: 165 |
|
Of course, I tried this several times and the result in the attachment.
|
Private File |
| [2025-06-12 10:06:47] |
| Sierra_Chart Engineering - Posts: 19909 |
|
The problem is you are using the wrong symbols for Rithmic. Refer to: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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