Support Board
Date/Time: Sun, 15 Jun 2025 07:11:51 +0000
Super Annoying Chart Behavior
View Count: 195
| [2025-06-05 17:03:15] |
| User708541 - Posts: 143 |
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I captured 2 short clips of what is happening. Rather than the price values on the right being stable and the candles move up and down. Both the candles and price values move. This is very annoying. Here's the Study I'm using: Spreadsheet Formula Study (upper band): Formula: =C+ID1.SG1, Calcuate 2000, Draw Zeros= Yes Spreadsheet Formula Study (Lower band): Formula: =C-ID1.SG1, Calcuate 2000, Draw Zeros= Yes Subgraph 1: Average True Range Settings: EMA Period: 14 Note: This doesn't always happen. I think it only happens when the bands are in new territory for the session. Also: Scale Range is set to Automatic, and Interactive Scale Range is checked, like all my charts. Date Time Of Last Edit: 2025-06-05 17:08:53
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Private File Private File |
| [2025-06-05 17:30:22] |
| John - SC Support - Posts: 40422 |
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What you are seeing would be occurring if the "Scale Range" is set to "Constant Range" with the option for "Re-center To the Last Price On Every Update". This should not be occurring when the scale is set to "Automatic", or any of the other settings. Make sure you check the studies you are using as well and how their scale is setup. Although they should not be driving the main scale, you may have it setup for this to be the case. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-05 19:06:57] |
| User708541 - Posts: 143 |
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In the second .mp4 video, at the end of the video, you can see my settings and verify they are set to Automatic with Interactive Scale range. Scale range is NOT set to Constant Range. You can see for yourself. Before sending in my support request, I tried everything I could think of so, this needs some attention.
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| [2025-06-05 19:13:29] |
| John - SC Support - Posts: 40422 |
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Did you check the other studies that are on that char to see how their scales are set and whether one of them is set to "Display as Main Price Graph"?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-05 19:24:36] |
| User708541 - Posts: 143 |
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There are only 3 studies on that chart: Spreadsheet Formula for Upper Band (Main Price Graph) Spreadsheet Formula for Lower Band (Main Price Graph) ATR based on 14 Period (Subgraph 1) (not set to 'display as main price graph') There are no hidden studies. This jittery behavior only happens when price is making a new higher high or new lower low. If price makes a new low and then reverse the erratic behavior goes away until it establishes a new low then starts up again. Date Time Of Last Edit: 2025-06-05 19:25:29
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| [2025-06-05 19:54:28] |
| John - SC Support - Posts: 40422 |
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Please get us that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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