Support Board
Date/Time: Sun, 15 Jun 2025 06:55:19 +0000
Chart is freezing
View Count: 171
| [2025-06-04 19:34:05] |
| Kurt2951 - Posts: 5 |
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Good afternoon. Every day at around 1350 my chart freezes. The price action is still moving in the DOM, just not on the chart. This has been happening for some time. It is every day...It freezes, and then, sometime around 7pm, it will unfreeze. This is when it happens every day, but it does happen periodically at other times. I am running the most recent version of SC and I am connected to Iron Beam. Appreciate any assistance you can provide, Kurtis Krause |
| [2025-06-04 21:13:50] |
| John - SC Support - Posts: 40422 |
|
Since this seems to occur at a certain time each day, please go through the items at the following link (we suspect the Session Times offhand): Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart The more general information for how to improve performance with Sierra Chart is at the following link: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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