Support Board
Date/Time: Sun, 15 Jun 2025 07:10:10 +0000
payment questions
View Count: 198
| [2025-06-01 17:23:14] |
| User570934 - Posts: 2 |
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ACTUALLY HOW MUCH DO I NEED to pay is it $105 or $118? and can you please calculate what I need to pay including the Denali non professional data. thank you
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| [2025-06-01 21:54:07] |
| Sierra_Chart Engineering - Posts: 19916 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-02 14:10:54] |
| John - SC Support - Posts: 40422 |
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You need to keep in mind that there are two different payments occurring here. One is for your package, which is set to renew every 3 months at a cost of $117.30. The other is your Exchange Fee which is set to renew every month (on the first day of each month) at a cost of $13.00. Therefore, you need to have at least $13.00 in your account before the first day of each month. But every 3 months you will need to have $117.30 to cover the cost of the package. The next renewal for your package is on June 9, 2025, so you need to have at least $117.30 in your Services Surplus prior to that date. Then you will need $13.00 in your account prior to July 1, 2025. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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