Support Board
Date/Time: Sun, 15 Jun 2025 16:47:21 +0000
Post From: payment questions
[2025-06-02 14:10:54] |
John - SC Support - Posts: 40422 |
You need to keep in mind that there are two different payments occurring here. One is for your package, which is set to renew every 3 months at a cost of $117.30. The other is your Exchange Fee which is set to renew every month (on the first day of each month) at a cost of $13.00. Therefore, you need to have at least $13.00 in your account before the first day of each month. But every 3 months you will need to have $117.30 to cover the cost of the package. The next renewal for your package is on June 9, 2025, so you need to have at least $117.30 in your Services Surplus prior to that date. Then you will need $13.00 in your account prior to July 1, 2025. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |