Support Board
Date/Time: Fri, 23 May 2025 18:50:53 +0000
[User Discussion] - Dax trial data
View Count: 60
| [2025-05-22 20:29:43] |
| judokamak - Posts: 1 |
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Hello, This is probably a silly question. Is DAX data in trial mode the same as in live mode via Denali? I'm asking because bid vol-ask vol numbers seem very low. https://www.sierrachart.com/image.php?Image=1747945381511.png |
| [2025-05-22 21:17:57] |
| John - SC Support - Posts: 40011 |
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The data while on a trial is the exact same data as when you are not on a trial. It makes no difference. And the delayed streaming data is the exact same data as the real-time data, only delayed by 10-15 minutes (depending on exchange). So the data is the correct data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-23 08:39:47] |
| User568995 - Posts: 15 |
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Hello, I have a problem with the stock data. They are showing me dates in the middle of the graph that have not yet been traded, and some of the graphs are stuck. I would like to know how to fix this, please.
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| [2025-05-23 13:49:21] |
| John - SC Support - Posts: 40011 |
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There was a problem with time stamping for the data from last Friday. You need to delete the bad data and redownload it. Follow these instructions to do this, removing the data from just before May 15, 2025: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) -- Separately - you have posted into an unrelated thread. Please start a new post for questions like this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-23 13:49:56
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