Support Board
Date/Time: Sun, 06 Jul 2025 08:59:19 +0000
Non-Professional User Confirmation
View Count: 223
[2025-05-22 11:02:48] |
rento - Posts: 1 |
Hello, I am subscribing to the CME Market Depth plan as a non-professional user. I confirm that: • I am using the data for personal analysis only. • I do not have a CME or FCM trading account. • I do not use the data for trading on behalf of others or for commercial purposes. Please confirm that I will be treated as a non-professional user. Thank you, Daisaku Obata |
[2025-05-22 14:19:26] |
John - SC Support - Posts: 40745 |
In order to be considered a Non-Professional for the CME Group, you need to have a live, funded, futures trading account. We verify this account by having you connect to that account through your Sierra Chart software. Refer to the following for more information on this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges When you fill out the Exchange Agreements, you need to enter the "Clearing Firm" and "Account Number" from that live, funded, futures trading account. You have not done this properly. Therefore, you need to redo the agreements at the following link. If you do not know your "Clearing Firm" then enter the brokerage name. https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Additionally, you have not connected to your live, funded, futures trading account. When you do so, the "Verified Until" date for your account will update to 30 days in the future. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Given the above, if you are not always connected to your live, funded, futures trading account, then you will need to connect at least once a month to update your "Verified Until" date. This must always be in the future in order to be able to get the real-time data. Refer to the following: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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