Support Board
Date/Time: Mon, 16 Jun 2025 01:09:07 +0000
Can't load certain charts with rithmic DTC
View Count: 225
| [2025-05-15 12:40:57] |
| User472819 - Posts: 1 |
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I can load charts from CME but charts from COMEX and all other products wont load. It just says "historical download skipped." If I switch my data feed back to my denali account everything loads perfectly. When I am using Rithmic DTC I only have the trading username and trading password information filled out as I want the historical data from the denali feed. Higher timeframes seem to load fine as well. Daily and volume charts won't load. Date Time Of Last Edit: 2025-05-15 13:52:31
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| [2025-05-15 14:07:58] |
| Sierra_Chart Engineering - Posts: 19924 |
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If you do not need real-time data for COMEX you can install a separate installation of Sierra Chart and use the Delayed Exchange Data Feed: Delayed Exchange Data Feed Otherwise, activate the COMEX exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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