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Date/Time: Sun, 19 May 2024 01:12:00 +0000



Post From: Data are missing

[2016-09-20 18:14:59]
Sierra Chart Engineering - Posts: 104368
When posting an image of a chart, only use the method documented here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image


This is definitely not a problem with the newer versions. Nothing changed which would cause this and furthermore we do not see the issue ourselves. All of the data is there:
http://www.sierrachart.com/image.php?Image=1474395278528.png

Follow the instructions here:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing