Support Board

Date/Time: Fri, 19 Apr 2024 19:34:23 +0000

Post From: platform no data service ?

[2016-09-13 23:14:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: HTTP connection to ds01.ddfplus.com:80 (4) \| Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. \| 2016-09-13 21:25:40 HD Request # 6 \| Error downloading historical Intraday data for YMZ6-CBOT. Timeout error connecting to server. \| 2016-09-13 21:28:46 Clearly a firewall on your computer is blocking the connections. Refer to this help topic: http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing