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Date/Time: Thu, 18 Oct 2018 08:25:52 +0000



Post From: platform no data service ?

[2016-09-13 23:14:14]
Sierra Chart Engineering - Posts: 64939
These are the relevant messages:

HTTP connection to ds01.ddfplus.com:80 (4) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-09-13 21:25:40

HD Request # 6 | Error downloading historical Intraday data for YMZ6-CBOT. Timeout error connecting to server. | 2016-09-13 21:28:46

Clearly a firewall on your computer is blocking the connections.

Refer to this help topic:
http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.