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Date/Time: Sun, 19 May 2024 19:39:07 +0000



Post From: connection error

[2016-08-19 06:10:30]
Sierra Chart Engineering - Posts: 104368
Our new server is now set up. You will need to restart Sierra Chart if it is running to ensure that Sierra Chart will have it as one of the choices for connection.

Can you also tell us how you have Global Settings >> Data/Trade Service Settings >> Use Data Feed 2 set. If this is set to Yes/True, then you still would be using the old server for now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing