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Date/Time: Sun, 19 May 2024 19:22:46 +0000



Post From: connection error

[2016-08-15 12:53:22]
Sierra Chart Engineering - Posts: 104368
First, this is going to be some sort of connectivity problem between your system and our servers. So it is not a problem with our server itself. We need to make that clear.

We are working on setting up another server in another data center primarily for other reasons. We expect this will be complete by Thursday or Friday. It is quite a substantial effort to accomplish that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-15 12:53:53