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Date/Time: Sat, 18 May 2024 01:38:01 +0000



Post From: SC Forex backfill errors

[2016-08-07 04:47:44]
Sierra Chart Engineering - Posts: 104368
This is good to know. However, still there clearly is a combination of things leading to the problem.

There is something about the IP packets themselves which in combination with the older firmware which is causing the data corruption.

In order for us to gain more information about this problem and to be able to better manage it and help over other users, could you run these two commands from the command line and give us the results:
tracert DS1.SierraCharts.com
tracert 162.253.128.50
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing